| Article I. GENERAL PROVISIONS |
| § 13-1. SHORT TITLE. |
| § 13-2. DECLARATION OF PURPOSE. |
| § 13-3. DEFINITIONS. |
| § 13-4. FRANCHISE REQUIRED. |
| § 13-5. FRANCHISE-INITIAL REQUEST; CONTENTS; FEES; TRANSFER. |
| § 13-6. SAME-NONEXCLUSIVE; TERM; FORM. |
| § 13-7. SAME-FEES; REPORTING, RECORDS. |
| § 13-8. CONSTRUCTION OF FACILITIES; RIGHT TO USE RIGHT-OF-WAY; RESTRICTIONS; DISPOSAL; DUTIES. |
| § 13-9. STANDARD OF SERVICE. |
| § 13-10. RATES; DISCRIMINATION; FILING SCHEDULES; MAXIMUM RATES; INCREASES IN RATES; PROCEDURES. |
| § 13-11. INDEMNITY; PROOF OF INSURANCE; EFFECTIVE DATE OF FRANCHISE. |
| § 13-12. TERMINATION; REVOCATION OR SURRENDER OF FRANCHISE. |
| § 13-13. HEARING AND DETERMINATION OF COMPLAINTS; PROCEDURE; LOCAL OFFICE. |
| § 13-14. PRIORITY OF USE. |
| § 13-15. SURRENDER OF OTHER FRANCHISES. |
| § 13-16. REPORTS. |
| § 13-17. RIGHTS OF CITY. |
| § 13-18. RIGHTS OF INDIVIDUALS. |
| § 13-19. TELECOMMUNICATIONS COMMISSION. |
| § 13-20. MISCELLANEOUS PROVISIONS. |
| § 13-21. UNAUTHORIZED TAMPERING PROHIBITED; UNAUTHORIZED DIVERSION; TELECOMMUNICATIONS FRAUD. |
| § 13-22. CONNECTION OF VIDEO TAPE RECORDERS, VIDEO GAMES AND COMPUTERS. |
| § 13-23. PRESUMPTIVE EVIDENCE OF UNAUTHORIZED CONNECTION. |
| § 13-24. PROCEDURE FOR HEARING AND DETERMINATION OF COMPLAINTS NOT APPLICABLE. |
| § 13-25. DISCONTINUANCE OF SERVICE; NOTICE. |
| § 13-26. CONTINUING VIOLATIONS. |
| § 13-27. ENFORCEMENT. |
| Article II. CUSTOMER SERVICE STANDARDS |
| § 13-28. DEFINITIONS. |
| § 13-29. EXCEPTIONS. |
| § 13-30. CUSTOMER SERVICE STANDARDS. |
| § 13-31. ENFORCEMENT. |